Terms of service

1. These terms

These terms are an agreement between you and Render In Progress Ltd, trading as KØRT (“we”, “us”) for using KØRT at kortmenu.com. Registered in England and Wales, company number 17496266, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. They apply from when you create an account, and whenever you use KØRT to make, publish or print menus. How we handle personal data is in our privacy notice.

KØRT is for businesses: restaurants, cafés, bars and other places that serve food and drink, and the people they invite to work on their menus. By using it you confirm that you are acting for a business, not as a consumer, and that you may agree to these terms for it.

2. What KØRT does

KØRT keeps your restaurant’s menus and sets them through templates: as a web menu at kortmenu.com with its own QR code, as a menu you can embed in your own website, and as print-ready PDFs at the paper sizes each template offers. You can bring a menu in from a PDF, a photo, a document, a spreadsheet or pasted text; keep one list of items across all your menus; make views of a menu (lunch, dinner, happy hour); mark a dish sold out from your phone; record each dish’s allergens and, once you confirm them, show them on your menus, their PDFs and an allergen page for each menu; and go back to anything you have published before.

3. Your account

• Sign up with an email address you control, and keep your password to yourself. An account is for one person: to work with someone, invite them to your restaurant rather than sharing a login.
• Without a subscription, an account can set up one restaurant. With one, you can add more, and each is added to your subscription (section 10).
• A restaurant has one or more owners. Owners look after its name, details, logo and people, and invite people by email address, as owners or editors; someone joins by accepting. Everyone on a restaurant can change, publish and delete its menus.
• You are responsible for what is done with your account, and for what the people you add do with your menus. If you think someone else has used your account, reset your password and tell us at hello@kortmenu.com.

4. Your content

Everything you put into KØRT (menus, descriptions, prices, your logo, your restaurant’s details and the files you import) stays yours. You give us permission to store, copy, set and publish it only as far as we need to run KØRT for you: to show it to the people on your restaurant, to have what you import read (section 9), to set it in the templates you choose, to publish what you publish, and to make the PDFs you ask for. We will not use your menus to promote KØRT without asking you first.

You confirm that you have the right to use what you upload, such as a logo you own or are licensed to use, and that it does not copy anyone else’s work.

5. Accuracy, prices and allergens

You are responsible for what your menus say: names, descriptions, prices, what is available, and every mark or note about allergens or dietary needs. KØRT sets what you enter, and what you save from an import. It does not check it against your kitchen, and cannot.

• Allergen and dietary information is yours. You are responsible for working out, keeping up to date and confirming the allergen information for the food and drink you serve, including the allergens used as ingredients and any risk of cross-contact, and for meeting the food information law that applies to you.
• Only what you confirm is shown. Allergen information reaches your guests only once someone on your restaurant has confirmed it, one dish at a time, and KØRT records who confirmed it and when. Wherever allergens show, KØRT says they are supplied and confirmed by your restaurant. Review a dish and confirm it again whenever a recipe, ingredient, supplier or way of preparing it changes in a way that could affect its allergens. KØRT asks for a new confirmation when a dish’s name, description or type changes, but it cannot know what changes in your kitchen.
• Suggestions and prompts are not a check. KØRT may suggest possible allergens, using an AI model, and point out things to look at (for example, a description that mentions hazelnuts with no nuts recorded). They only help you review: they come from a dish’s words alone, never from your recipes, ingredients, suppliers or kitchen, they may be wrong or incomplete, and you must not rely on them instead of checking. Nothing KØRT suggests is shown to a guest unless you accept it and confirm the dish.
• Talking to guests still matters. What KØRT shows guests does not replace your staff talking with them about allergies, intolerances and cross-contact. The allergen line on your menus asks guests to tell you about any allergy; keep it saying so.
• Printed menus do not change. A web menu shows what you last confirmed, at once; a menu or allergen sheet already printed shows what was confirmed when it was printed. Reprint after a change. Each allergen page and PDF carries the number of the record it was made from, so a printout can be matched to your restaurant’s allergen log.
• KØRT does not make labels for food sold prepacked or prepacked for direct sale. The * mark means what your menu itself says it means.
• Check the PDF before you print. What goes to a printer is your decision; proof the PDF itself, not only the preview.

6. Publishing

Nothing reaches the public until you publish it. A published menu is public: anyone with its address can read it, and search engines may list it. Its page, and your restaurant’s page that lists its published menus, end with a small “Menu by KØRT” line; a menu embedded in your own website and a printed menu carry none. Each publish is kept as a numbered version you can reprint or go back to.

• A menu’s web address follows its published name. Rename a menu and publish it, and the old address, with any QR code printed from it, stops working.
• Your restaurant’s web address stays as it is when you rename the restaurant. We can change it on request; QR codes and links made with the old address then stop working.
• Taking a menu off the web takes down its page and its PDF, so its QR code leads nowhere until you publish it again. Its versions and draft are kept.
• Marking a dish sold out hides it online at once, and changes nothing already printed.
• Deleting a menu deletes its published versions and history, and any item no other menu uses, for good.

7. Using KØRT fairly

Do not use KØRT to:

• publish anything unlawful, misleading or defamatory, or anything that infringes someone else’s rights;
• pass yourself off as a restaurant or business you do not act for;
• try to reach another restaurant’s data, get around a limit, or break or overload the service;
• spread malicious code, or copy or resell KØRT itself.

We may take down content that breaks these rules, and will tell you why.

8. Templates and typefaces

The templates, and the software that sets menus through them, are ours. While you use KØRT you may set your menus in any template it offers, at the sizes that template offers. Menus you have printed or downloaded are yours to keep using.

The typefaces in the templates are the work of their designers and are used under their own licences, such as the SIL Open Font License, which allow them to be carried in your PDFs and web menus. These terms give you no more rights in a typeface than its licence does.

We add, change and retire templates over time. If we retire one that a published menu of yours uses, we will tell you first, so you can choose another.

Bespoke design work through Studio, such as an identity for your restaurant or a template made for it, is quoted and agreed with you separately, in writing. It is not part of the subscription, the price in section 10. That written agreement governs the design work, and these terms still govern your use of KØRT.

9. Importing a menu

KØRT reads a menu you bring in (a PDF, a photo, a document, a spreadsheet or pasted text) with an AI model provided by Anthropic, and shows you what it read. Nothing is added to your menus until you have checked it and said so. An AI reading can be wrong: it can misread a price, miss an allergen mark or put a dish in the wrong section, so check every item before you save it. The privacy notice says what is sent and what is kept.

Each restaurant can have a limited number of readings a day. A reading that fails through a fault on our side does not count.

10. Price and payment

A KØRT subscription is priced per restaurant: £15 a month or £150 a year for each one. We are not registered for VAT, so none is added. It is paid in advance through our payment provider, Stripe, and renews automatically at the end of each month or year until you cancel it.

Building menus is free. Publishing them needs a subscription that covers the restaurant, and so does printing a draft or a past version. Each restaurant is paid for by one account. Adding a restaurant to a subscription adds its price, and the part of the current period that remains is charged straight away; we show you the amount before you confirm, and if that payment does not go through, the restaurant is not added. A restaurant cannot be added while a payment is outstanding or while the subscription is set to end. If a subscription covers fewer restaurants than its account pays for, the ones set up first are the ones covered. When a restaurant stops being paid for by your account (another owner takes it on, you leave it or stop being one of its owners, or you stop paying for it from Account & billing), it comes off your subscription from the next renewal; the rest of the current period is not refunded. A subscription never goes below one restaurant by itself: if your account pays for none, KØRT says so when you sign in, and you can end the subscription at its next renewal from Account & billing.

• Cancelling. Cancel whenever you like, from Account & billing. The subscription runs to the end of the period you have paid for and does not renew. Menus you have already published stay online after it ends, with their PDFs and QR codes (we will email you at least 30 days before that changes), but you cannot publish changes or print drafts until a subscription covers the restaurant again.
• Failed payments. If a payment fails, Stripe tries again for up to two weeks and emails you; your restaurants can still publish meanwhile. If it has still not gone through, the subscription ends.
• Refunds. We do not refund part of a period, except where the law requires it, or where we end your subscription without your having broken these terms, or stop offering KØRT: then we refund the part of your last payment that covers the time after it ends.
• Founding rate. £15 a month and £150 a year are a founding rate, offered to the first 20 restaurants; after them the price is £25 a month or £250 a year. A subscription started at the founding rate keeps it, for every restaurant on it, for as long as the subscription runs: we will not raise it. Once the founding rate has closed, a new subscription (after one has ended, for instance) is at the price on offer then, and so is a change between monthly and yearly.
• Price changes. We may change our prices, except a founding rate while its subscription runs. We will email you at least 30 days before a new price applies to you, and it starts at your next renewal after that. If you do not want to pay it, cancel before then.

11. Availability, help and changes

We work to keep KØRT running and your menus online, but we cannot promise it will always be available or free of faults. If KØRT is down, your published web menus may be too, so keep a PDF of your current menus. The first PDF after a quiet spell can take a few seconds longer.

Help is by email, at hello@kortmenu.com.

KØRT changes as we improve it, and features may be added, changed or removed. Where we can, we will tell you before removing something you rely on.

12. Ending

You can stop using KØRT whenever you like. To close your account or a restaurant, email hello@kortmenu.com from the account’s address; the privacy notice says what is deleted. Download the PDFs you want to keep first: once a restaurant is closed, its public pages and QR codes stop working.

We may suspend or close an account that breaks these terms. Unless the problem is serious or urgent (a risk to KØRT’s security or to other restaurants, for example), we will tell you first and give you the chance to put it right.

If we ever stop offering KØRT, we will email account holders at least 60 days before, so you can download what you want to keep, and refund any payment for the time after it stops.

13. Liability

We provide KØRT with reasonable care and skill. Beyond that, and as far as the law allows:

• we are not responsible for what your menus say, including prices, allergen or dietary information and anything you saved from an import, or for anything that follows from it;
• we are not responsible for a print run made from a PDF you did not check;
• we are not liable for loss of profit, revenue, business or goodwill, or for any indirect loss;
• our total liability to you for everything arising from KØRT or these terms, in any 12 months, is limited to £100 or what you paid us in those 12 months, whichever is more.

If someone makes a claim against us because of what your menus say or something you uploaded, including allergen information you supplied or confirmed being wrong or incomplete, or not updated after a change, you will cover our reasonable costs of dealing with it, legal costs included. This does not cover anything caused by KØRT itself, such as a fault in how we store, set, cache or show the information you confirmed.

We are not responsible for delays or failures caused by events beyond our reasonable control, such as an outage at our hosting or payment providers.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited.

14. Personal data

How we handle personal data is in the privacy notice. When you put someone else’s personal data into KØRT, such as a colleague’s email address in an invitation, or a producer or chef named on a menu, make sure you are allowed to share it with us for that purpose.

15. Changes to these terms

When these terms change, the date at the top changes with them. If a change matters, we will email account holders at least 30 days before it takes effect, unless the law makes it take effect sooner. If you keep using KØRT after that, the new terms apply; if you do not agree with them, you can close your account.

16. General

• These terms, the privacy notice and any written Studio agreement are the whole agreement between you and us about KØRT.
• You may not transfer your rights under these terms to anyone else without our written agreement. We may transfer ours to a business that takes over KØRT, and will tell you if we do.
• If a court decides part of these terms cannot be enforced, the rest still applies.
• If we do not enforce a term straight away, we can still enforce it later.
• Nobody but you and us has any right to enforce these terms.
• We send notices to your account’s email address. Send yours to hello@kortmenu.com.

17. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute about them.

18. Contact

Render In Progress Ltd, trading as KØRT, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. Email hello@kortmenu.com.